Feedback

Settings → Feedback lists every answer your team has rated. Only admins see it.

Each entry shows the conversation title, the date, the question, the start of the answer, whether it was rated “Helpful” or “Not helpful”, and the comment the person left, if any.

When the chat used someone’s personal connection, such as their own mailbox or OneDrive, the entry says Private chat and hides the question and answer. The rating and the date still show.

Use the buttons above the list to filter. All shows every rating. Needs Work shows only the answers marked not helpful.

Read the unhelpful ones first. A wrong answer often points to a missing document, a gap in your company context or an instruction in Behavior that needs a rewrite.

Until someone rates an answer, the page says there are no ratings yet.